Shipping policy

We are doing everything to get your order to you as soon as possible! Once your order is dispatched, depending on your city, the estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.
(No delivery on Sundays). However delivery can take up to 10 working days during the busy shopping season.
On orders above the value of Rs.10,000, we may request some advance payment. Customers will be contacted for payment information on order confirmation and the account details will be communicated then. These orders will be shipped via M&P and TCS.

Curtains.com.pk holds the right to process “Cash on Delivery” orders without telephonic verification for verified customers and/or during a period of high volume that includes the sale, season launches, and other promotions. 

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and delivery time, so there is always a small window to correct an incorrect delivery address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Curtains.com.pk is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team.

International orders

All our international clients will be provided with a tracking ID when the order is dispatched.
International clients shall also receive a sales invoice via email and a notification of shipment via email. The customer shall bear any additional charges for customs clearance or any other variation in price beyond our control.

We do not ship furniture products to other countries. 

For Further Information Call/SMS/WhatsApp us 24/7 at +92 326 4321255

Lost/Stolen Packages

Curtains.com.pk is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team at info@curtains.com.pk.